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Car Fault Index

Electrics · Dealers fix it

Jaecoo 7 parking camera not working

Reversing, front and surround-view cameras on the Jaecoo 7 and its sister cars can go blank, cut in and out, or show a misted picture. The usual remedy is a replacement camera under warranty, though some owners waited weeks for the part and a few needed more than one.

Affected versions
1.6 TGDI petrol, SHS hybrids (SHS-P, SHS-H) · 7-speed dual-clutch, hybrid DHT · 2025, 2026
Owner reports
41 owners: Chery Tiggo 7 Pro Max 18, Omoda C5 12, Jaecoo J7 (Russia) 2, Chery Tiggo 7 Pro 8, Jaecoo 7 (UK and Australian owners) 1
Typical mileage
15,000 km median (about 9,300 miles); range 190 km–53,000 km, from 8 reports that gave a mileage
Most common fix
Camera replaced, under warranty where stated; later outcome not stated (12 of 41 reports)
Covered by a recall?
No UK recall found
Last updated
November 2026
20–535–20220–40140–70070+Mileage when the fault appeared (thousand km)
Owner reports by mileage, Jaecoo 7 parking camera not working. Only reports that state a mileage are counted (8).

What owners report

  • A Jaecoo J7's reversing camera picture turned cloudy at 28,000 km; the dealer fitted a new camera under warranty the same day. [9]
  • Another J7 owner's rear camera gave up almost as soon as the car was bought. [29]
  • On a 1.6 Tiggo 7 Pro Max every surround-view camera worked on and off, starting with the front one. The dealer swapped the front camera and disconnected a mirror camera without curing it, suspected the control unit, and after more than three months asked the owner to record the fault on a flash drive. [7]
  • A Tiggo 7 Pro Max owner's front camera started to cut out at just 190 km, in the first week after delivery, and was replaced under warranty. [24]
  • An Omoda C5 owner had the rear camera fail twice, with a warranty replacement each time. [16]

Evidence comes from: Chery Tiggo 7 Pro Max (18), Omoda C5 (12), Jaecoo J7 (Russia) (2), Chery Tiggo 7 Pro (8), Jaecoo 7 (UK and Australian owners) (1). Only the Jaecoo J7 reports come from the same car (T1EJ) as UK models; the Tiggo 7 Pro, Tiggo 7 Pro Max and Omoda C5 have different bodies and may use different camera parts, so treat the larger count as a platform-level pattern. Cameras are body electrics, so the evidence applies to petrol and SHS versions.

Known causes

  • Water getting in: two owners say the rear camera lost its seal, and one of them saw condensation inside it. [17],[18]
  • Where all the surround-view cameras cut in and out together, the dealer suspected the camera control unit rather than a camera. [7]
  • One camera lost its picture right after the dealer had washed the car. [3]

How dealers have fixed it

What was doneReportsOutcome reported
Camera replaced or the defect accepted, under warranty or free where stated; owner reports it fixed5 of 41Fixed
Camera replaced, under warranty where stated; later outcome not stated12 of 41Not stated
Warranty replacement agreed, waiting a month for the part1 of 41Not stated
Camera replaced more than once after failing again3 of 41Partly fixed
Front camera replaced and a mirror camera disconnected; fault carried on1 of 41Not fixed
Owner bought a genuine camera and paid for the replacement1 of 41Not stated
Dealer would replace the intermittent 360 camera only once it failed completely1 of 41Not fixed
Warranty refused because the car was registered for taxi work (Russian dealer)1 of 41Not fixed
Cameras came back after switching the car off and on, or by themselves4 of 41Partly fixed

Reports that did not say what was done are left out of this table, so the rows need not add up to 41.

What to ask your dealer

  • “Is the fault in one camera or in the surround-view control unit? Please record any stored fault codes on the job card.”
  • “If the picture is misted or cloudy, is water getting into the camera, and will the replacement be checked for sealing?”
  • “Is the replacement camera in stock? If not, how long is the wait?”
  • “If the camera cuts out only now and then, will you log the fault now rather than wait for it to fail completely?”

Is it safe to keep driving?

Yes, with care. Without the camera you are relying on mirrors and parking sensors, so check behind the car before reversing, as one owner did for three weeks while waiting for a part.

Questions

Is a failed parking camera covered by warranty?
Where owners describe a repair, it was usually a warranty replacement, on one J7 the same day. Others waited from three weeks to six months for the part, and one Russian dealer refused cover because the car was used as a taxi. UK warranty terms differ, so ask your dealer.
Why is my reversing camera picture cloudy?
One Tiggo 7 Pro Max owner saw condensation inside a rear camera that was not sealed; another had a rear camera lose its seal and replaced under warranty. On a J7 the picture turned cloudy at 28,000 km and the camera was replaced under warranty the same day.

Related faults

All 24 known Jaecoo 7 faults, ranked by owner reports

Sources

Facts are restated in our own words; nothing is translated word for word. Follow the links for the originals.

  1. Owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT (drom.ru, in Russian)
  2. Owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT (drom.ru, in Russian)
  3. Owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT (drom.ru, in Russian)
  4. Owner review, Omoda C5, 2023, 1.6T DCT (drom.ru, in Russian)
  5. Owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT (drom.ru, in Russian)
  6. Owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT (drom.ru, in Russian)
  7. Owner review, Chery Tiggo 7 Pro Max, 2023, 1.6T DCT (drom.ru, in Russian)
  8. Owner review, Omoda C5, 2023, 1.6T DCT (drom.ru, in Russian)
  9. Owner review, Jaecoo J7, 2023, 1.6T DCT, 28,000 km (drom.ru, in Russian)
  10. Owner review, Chery Tiggo 7 Pro Max, 2025, 1.6T DCT (drom.ru, in Russian)
  11. Owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT, 15,000 km (drom.ru, in Russian)
  12. Short owner review, Chery Tiggo 7 Pro, 2022, CVT, 3,000 km (drom.ru, in Russian)
  13. Short owner review, Chery Tiggo 7 Pro, 2022, 1.5T (drom.ru, in Russian)
  14. Short owner review, Chery Tiggo 7 Pro, 2021, 1.5T CVT (drom.ru, in Russian)
  15. Short owner review, Omoda C5, 2023 (drom.ru, in Russian)
  16. Short owner review, Omoda C5, 2023, 1.5T CVT (drom.ru, in Russian)
  17. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT (drom.ru, in Russian)
  18. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T, 7,500 km (drom.ru, in Russian)
  19. Short owner review, Chery Tiggo 7 Pro, 2022, 1.5T CVT (drom.ru, in Russian)
  20. Short owner review, Chery Tiggo 7 Pro, 2023, 1.5T CVT, 30,000 km (drom.ru, in Russian)
  21. Short owner review, Omoda C5, 2023, CVT (drom.ru, in Russian)
  22. Short owner review, Omoda C5, 2022, CVT (drom.ru, in Russian)
  23. Short owner review, Chery Tiggo 7 Pro Max, 2023, CVT (drom.ru, in Russian)
  24. Short owner review, Chery Tiggo 7 Pro Max, 2024, 1.6T, 190 km (drom.ru, in Russian)
  25. Short owner review, Omoda C5, 2023, 1.6T (drom.ru, in Russian)
  26. Short owner review, Chery Tiggo 7 Pro, 2022, 1.5T CVT (drom.ru, in Russian)
  27. Short owner review, Chery Tiggo 7 Pro, 2022, 1.5T CVT (drom.ru, in Russian)
  28. Short owner review, Chery Tiggo 7 Pro, 2021, 1.5T CVT, 53,000 km (drom.ru, in Russian)
  29. Short owner review, Jaecoo J7, 2024 (drom.ru, in Russian)
  30. Short owner review, Chery Tiggo 7 Pro Max, 2024, 1.6T (drom.ru, in Russian)
  31. Short owner review, Chery Tiggo 7 Pro Max, 2024, 1.6T (drom.ru, in Russian)
  32. Short owner review, Chery Tiggo 7 Pro Max, 2024, 1.6T (drom.ru, in Russian)
  33. Short owner review, Omoda C5, 2023, CVT (drom.ru, in Russian)
  34. Short owner review, Omoda C5, 2022, CVT (drom.ru, in Russian)
  35. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT, 15,000 km (drom.ru, in Russian)
  36. Short owner review, Omoda C5, 2022, 1.5T CVT (drom.ru, in Russian)
  37. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT (drom.ru, in Russian)
  38. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT (drom.ru, in Russian)
  39. Short owner review, Omoda C5, 2024, 1.5T CVT (drom.ru, in Russian)
  40. Short owner review, Chery Tiggo 7 Pro Max, 2023 (drom.ru, in Russian)
  41. Short owner review, Omoda C5, 2022, 1.5T CVT (drom.ru, in Russian)
  42. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.6T DCT (drom.ru, in Russian)
  43. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.6T (drom.ru, in Russian)
  44. UK owner post (forum), 2025, SHS-P (pistonheads.com, in English)

Last updated 12 November 2026. Spotted a mistake? Tell us; we correct errors within 72 hours.