Infotainment · Software update available
Jaecoo 7 DAB radio losing reception
UK and Australian owners report the DAB radio crackling, dropping out or not working at all, and two UK long-term test cars had the same problem. A software and hardware update fixed it on Top Gear's car and on one owner's car; other owners were still waiting for a fix when they wrote.
- Affected versions
- 1.6 TGDI petrol, SHS hybrids (SHS-P, SHS-H) · 7-speed dual-clutch, hybrid DHT · 2025, 2026
- Owner reports
- 5 owners: Jaecoo 7 (UK and Australian owners) 5
- Typical mileage
- Not enough reports gave a mileage
- Most common fix
- No fix yet when the owner wrote (4 of 5 reports)
- Covered by a recall?
- No UK recall found
- Last updated
- November 2026
What owners report
- A 2025 plug-in hybrid owner found DAB reception crackly at times. After a hardware and software upgrade for the radio, reception was clear. [1]
- Another plug-in hybrid owner says the DAB radio does not work and, months later, was still poor. [2]
- One owner was told there was no update available for the DAB fault yet. [3]
- A 2025 owner lists the DAB radio as having stopped working. [4]
- An Australian owner reports that DAB reception does not work. [5]
Evidence comes from: Jaecoo 7 (UK and Australian owners) (5). All reports come from Jaecoo 7 owners in the UK and Australia, most of them plug-in hybrid (SHS-P) cars; Autocar's long-term 1.6 petrol had the same fault. Russian owners do not use DAB, so there are no Russian reports.
Known causes
No confirmed cause yet. None of the reports we counted names one.
How dealers have fixed it
| What was done | Reports | Outcome reported |
|---|---|---|
| Hardware and software upgrade for the DAB radio fitted | 1 of 5 | Fixed |
| No fix yet when the owner wrote | 4 of 5 | Not fixed |
Reports that did not say what was done are left out of this table, so the rows need not add up to 5.
What to ask your dealer
- “Has the DAB hardware and software update been released for my car, and can you fit it?”
- “Which software version is the head unit on now, and which version includes the DAB fix?”
- “If the update does not cure it, will the aerial or radio module be checked under warranty?”
Is it safe to keep driving?
Yes. Poor DAB reception is an annoyance, not a safety fault.
Questions
- Is there a fix for the Jaecoo 7 DAB radio?
- Top Gear reported in November 2025 that a software and hardware update fixed DAB on its long-term Jaecoo 7, and one owner had the same result. Ask your dealer whether the update has been fitted to your car.
- Does it affect petrol cars too?
- Yes. Autocar's long-term 1.6 petrol rarely held a DAB signal from its built-in aerial; its tester streamed radio from a phone instead.
Related faults
All 24 known Jaecoo 7 faults, ranked by owner reports
Sources
Facts are restated in our own words; nothing is translated word for word. Follow the links for the originals.
- UK owner post (forum), 2025, SHS-P (ducatiforum.co.uk, in English)
- UK owner post (forum), SHS-P (pistonheads.com, in English)
- UK owner post (forum), 2025, SHS-P (pistonheads.com, in English)
- UK owner post (forum), 2025 (pistonheads.com, in English)
- Australian owner post (review), 2025 (productreview.com.au, in English)
- Top Gear long-term test, report 6 (26 November 2025): DAB fixed by an update (topgear.com, in English)
- Autocar long-term review (2 April 2026): DAB rarely held a signal (autocar.co.uk, in English)
Last updated 12 November 2026. Spotted a mistake? Tell us; we correct errors within 72 hours.