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Car Fault Index

Suspension and steering · Dealers fix it

Jaecoo 7 track rod ends wearing early

Owners of the Chery Tiggo 7 Pro and Tiggo 7 Pro Max, built on the same platform as the Jaecoo 7, report track rod ends that knock, crunch or work loose, in several cars within the first few thousand kilometres. Some were replaced under warranty, one owner was refused warranty and a few cars needed a second or third replacement; no Jaecoo J7 owner has reported it, so this is platform-level evidence.

Affected versions
1.6 TGDI petrol, SHS hybrids (SHS-P, SHS-H) · 7-speed dual-clutch, hybrid DHT · 2025, 2026
Owner reports
17 owners: Chery Tiggo 7 Pro Max 10, Chery Tiggo 7 Pro 7
Typical mileage
7,500 km median (about 4,700 miles); range 700 km–38,000 km, from 10 reports that gave a mileage
Most common fix
Worn or loose track rod ends reported with no repair described; two owners waited for parts (8 of 17 reports)
Covered by a recall?
No UK recall found
Last updated
November 2026

Platform-level evidence. No report comes from the Jaecoo 7 itself; all come from sister cars on the same platform with the same part.

40–555–20120–40040–70070+Mileage when the fault appeared (thousand km)
Owner reports by mileage, Jaecoo 7 track rod ends wearing early. Only reports that state a mileage are counted (10).

What owners report

  • A Tiggo 7 Pro crunched when the steering was turned at 700 km; greasing stopped the noise for a year. Separately, both track rod ends were replaced under warranty about six months after purchase. [4]
  • On one Tiggo 7 Pro Max the track rod ends were replaced three times in the first six months of ownership. [1]
  • Another Tiggo 7 Pro Max owner had them replaced at 1,500 km and again at 23,000 km, under warranty at the official dealer. [14]
  • One Tiggo 7 Pro Max owner says both track rod ends knocked at 3,000 km, and the dealer could not replace them because the parts were not in stock. [5]
  • One owner needed new track rod ends at 12,000 km and the Russian dealer refused warranty, saying the two-year cover for wear parts had run out a week earlier. [2]

Evidence comes from: Chery Tiggo 7 Pro Max (10), Chery Tiggo 7 Pro (7). Platform-level evidence only: every report is from a Tiggo 7 Pro or Tiggo 7 Pro Max, mostly 1.5T CVT cars, built on the same platform as the Jaecoo 7. Whether the track rod ends are the same part was not checked: we did not compare part numbers, and none of the Jaecoo J7 owner reviews in the data mentions a track rod end fault, which may mean a different or revised part or simply newer, lower-mileage cars.

Known causes

  • Owners describe the original track rod ends as a weak or faulty factory part. No manufacturer statement or technical bulletin confirming this was found. [13],[16],[2]

How dealers have fixed it

What was doneReportsOutcome reported
Both track rod ends replaced under warranty at a dealer1 of 17Not stated
Replaced, then failed again and replaced a second or third time3 of 17Partly fixed
Replaced once, with warranty refused or not stated4 of 17Not stated
Owner says the dealer will replace them under warranty with an improved part; replacement not yet done1 of 17Not stated
Worn or loose track rod ends reported with no repair described; two owners waited for parts8 of 17Not stated

Reports that did not say what was done are left out of this table, so the rows need not add up to 17.

What to ask your dealer

  • “There is a knock or crunch when I turn the steering: please check both track rod ends and the inner joints for play, and tell me which side is worn.”
  • “Is the replacement the same part number as the original, or a revised part?”
  • “Is the repair covered by the August 2026 warranty extension for ball joints, and will the wheel alignment be checked after the new track rod ends are fitted?”
  • “If the part is not in stock, how long is the wait and is the car safe to drive until then?”

Is it safe to keep driving?

Track rod ends connect the steering rack to the front wheels, so a worn one is a steering fault, not just a noise. If you hear a knock or crunch when steering, feel free play in the wheel, or the car starts to wander, stop using it for anything but a short, careful trip to the dealer, or have it recovered. This page gives no DIY repair advice for steering parts.

Questions

Are Jaecoo 7 track rod ends covered by the UK warranty?
In August 2026 Jaecoo and Omoda moved ball joints, bushes and rubber parts to seven years or 60,000 miles in the UK, including cars already registered. Ask the dealer to confirm in writing that track rod ends count as ball joints under that cover.
Is this a known Jaecoo 7 fault?
No Jaecoo J7 owner in the data has reported it. The reports come from Chery Tiggo 7 Pro and Tiggo 7 Pro Max owners, whose cars are built on the same platform; we have not checked whether they use the same track rod ends, so treat it as a fault to watch for, not one confirmed on the Jaecoo 7.

Related faults

All 24 known Jaecoo 7 faults, ranked by owner reports

Sources

Facts are restated in our own words; nothing is translated word for word. Follow the links for the originals.

  1. Owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT (drom.ru, in Russian)
  2. Owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT, 12,000 km (drom.ru, in Russian)
  3. Owner review, Chery Tiggo 7 Pro, 2023, 1.5T CVT (drom.ru, in Russian)
  4. Short owner review, Chery Tiggo 7 Pro, 2022, 1.5T CVT, 700 km (drom.ru, in Russian)
  5. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT, 3,000 km (drom.ru, in Russian)
  6. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT, 2,500 km (drom.ru, in Russian)
  7. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T, 11,000 km (drom.ru, in Russian)
  8. Short owner review, Chery Tiggo 7 Pro, 2022, 1.5T CVT (drom.ru, in Russian)
  9. Short owner review, Chery Tiggo 7 Pro, 2023, 1.5T CVT, 5,000 km (drom.ru, in Russian)
  10. Short owner review, Chery Tiggo 7 Pro, 2022, 1.5T CVT (drom.ru, in Russian)
  11. Short owner review, Chery Tiggo 7 Pro, 2022, 1.5T CVT (drom.ru, in Russian)
  12. Short owner review, Chery Tiggo 7 Pro, 2022, 1.5T, 38,000 km (drom.ru, in Russian)
  13. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT (drom.ru, in Russian)
  14. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT, 1,500 km (drom.ru, in Russian)
  15. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT (drom.ru, in Russian)
  16. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT, 10,000 km (drom.ru, in Russian)
  17. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT, 3,000 km (drom.ru, in Russian)
  18. Short owner review, Chery Tiggo 7 Pro Max, 2023, 1.5T CVT, 15,000 km (drom.ru, in Russian)
  19. Motoring Research, 20 Aug 2026: Jaecoo and Omoda boost 7-year warranty (ball joints, bushes and rubber parts to 7 years / 60,000 miles) (motoringresearch.com, in English)

Last updated 12 November 2026. Spotted a mistake? Tell us; we correct errors within 72 hours.